Frequently Asked Questions
Everything you need to know about shopping with NVX Audio
What is the standard shipping timeframe for orders?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that certain limited-edition releases may be final sale.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the best fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has been placed?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.
Are your products ethically manufactured?
NVX Audio is committed to sustainable practices. We partner with manufacturers who adhere to strict fair labor standards and use high-quality, durable materials to reduce environmental impact.